Frequently asked questions…

Can I get a discount for more than one pet?

Absolutely! We offer BOGO 50% off multiple pets within the same family or household.

How is my pet's DNA collected?

DNA is collected through a simple, non-invasive procedure, such as a cheek swab which is then processed and stored in our secure facility.

The kit is sent to you, with a preaddressed package for return to us. See the plans offered in the SHOP section of the website.

Is the DNA storage process safe?

Yes, our proprietary DNA CryoPreservation process is safe and secure. We use state-of-the-art technologies to ensure the integrity and longevity of the DNA samples. We also include at no cost to you another contingency DNA sample stored at another of our locations.

How long can the DNA be stored?

Our service offers indefinite storage, meaning your pet's DNA can be preserved for as long as needed, ensuring it is available for future medical advancements. Our process keeps DNA ageless forever.

What are the costs associated with DNA CryoPreservation?

We offer various pricing plans to suit different needs. Please visit our SHOP page for detailed information on our service charges.

Can the stored DNA be used for any pet?

Our service is designed to store DNA from all types of mammals, including dogs, cats, horses, etc. Reptiles and amphibians, we don’t handle.

How do I access my pet's DNA in the future?

Simply request access to your pet's DNA at any time by contacting our customer support team via email. We will provide you with the necessary information and assistance.

Once you are a verified contact through our CONTACT portal, email us anytime 24-7-365.

Is there any guarantee that storing my pet's DNA will lead to successful treatments?

While storing your pet's DNA provides a valuable resource for potential future treatments, we cannot guarantee specific outcomes. The effectiveness of treatments depends on various factors and advancements and limitations of current and future medical technology.